How can we help you?
Find answers, guides, and step-by-step tutorials to get the most out of the platform.
Getting Started
Everything you need to know to start using the platform.
View articles →Requesting Favors
Learn how to publish, track, and confirm your favors.
View articles →Being a Provider
Complete guide to earning money by completing favors.
View articles →Payments & Earnings
Payment methods, earnings, fees, and transfers.
View articles →Safety & Security
How we protect all platform users.
View articles →Influencer Program
Earn lifetime commissions by referring users.
View articles →Technology & AI
AI and technology behind the platform.
View articles →Support & Solutions
Solutions to common problems and how to get help.
View articles →For Businesses
How Nicaraguan businesses can use HEF on demand.
View articles →Community Tools
Exchange rates, gas stations, outages, bill reminders, and news.
View articles →Marketplace & Deals
Buy, sell, and discover deals and discounts near you.
View articles →All Articles
What is Haceme el Favor?
Discover the platform connecting people abroad with verified helpers in Nicaragua.
Read articleHow to Create Your Account
Step-by-step guide to register as a requester or provider.
Read articleYour First Favor: Step-by-Step Guide
From publishing to confirming — your entire first favor process explained.
Read articleHow to Publish a Favor
Learn to create a clear and effective listing for your favor.
Read articleFavor Categories and Types
Explore the 3 main categories and 24 types of favors available.
Read articleReal-Time GPS Tracking
How GPS tracking and proof verification works.
Read articleHow to Register as a Provider
Requirements and steps to become a verified provider.
Read articleAccepting and Completing Favors
The complete process from accepting a favor to receiving payment.
Read articleUpload Proof with GPS Verification
How to take photos and videos with automatic GPS verification.
Read articlePayment Methods for Requesters
Pay securely with credit or debit card through Stripe.
Read articleHow to Collect Your Earnings with Payoneer
Everything about weekly payments via Payoneer to your Nicaraguan bank account.
Read articleFees, Rates, and Pricing Structure
Transparent breakdown of all platform fees and rates.
Read articleHow We Protect Your Safety
The multiple layers of security protecting every transaction.
Read articleProhibited Favors and Usage Policies
Learn what favors are not allowed and why.
Read articleBackground Verification: How We Check Every Favorecedor
Cédula, Police Record Certificate from the Policía Nacional, AI face matching, and personal interview.
Read articleHow the Influencer Program Works
Earn lifetime commissions for every user you refer.
Read articleTiers, Commissions, and Payments
The 3 program tiers and how to scale your earnings.
Read articleOur 10 Artificial Intelligence Features
Discover how AI makes the platform smarter and safer.
Read articleIntelligent Proof Verification
How AI analyzes photos, videos, and GPS data to verify favors.
Read articleResolving Payment Issues
Step-by-step solutions for the most common payment issues.
Read articleDisputes and Claims Process
How the dispute resolution process works step by step.
Read articleHEF For Businesses: On-Demand Errands
How Nicaraguan businesses can use HEF instead of a full-time errand runner.
Read articleUse Cases by Industry
Pharmacies, law firms, real estate, stores and more — real examples of how to use HEF.
Read articleHEF vs Full-Time Errand Runner: The Comparison
Cost, verification, GPS proof, and availability — side by side.
Read articleReal-Time USD/NIO Exchange Rate
Check the official córdoba exchange rate and its history for the last 90 days.
Read articleReport Service Outages
Report and check power, water, internet, and gas outages in your area.
Read articleGas Stations and Fuel Prices
Find the nearest gas station and the latest fuel prices.
Read articleMonthly Bill Reminders
Organize your monthly bills and get reminders before the due date.
Read articleLocal News from Nicaragua
Stay informed with local news filtered by department and category.
Read articleHow to Use the Marketplace
Buy, sell, and find everything in the Haceme el Favor marketplace.
Read articleNearby Deals and Discounts
Discover real-time deals near your location and save on your purchases.
Read articleBusiness Portal: Publish Your Deals
Register your business, publish deals, and promote your products to nearby customers.
Read article