Report and Track Service Outages
When power, water, internet, or gas goes out in your area, Haceme el Favor's outage reporting system lets you report it, see what others in your zone are experiencing, and know when services are restored. It is a crowdsourced, community-driven tool — the more people report, the clearer the picture.
Crowdsourced and Real-Time. Outage reports come directly from users in each neighborhood. Upvotes confirm the outage is real, and reporters can mark it resolved when service returns.
How It Works
Outage Types
- Electricity (Electricidad) — Power outages, brownouts, or electrical failures
- Water (Agua) — Water service interruptions or low pressure
- Internet — Internet or landline connectivity issues
- Gas — Natural gas or propane supply disruptions
Reporting an Outage
- Select the type — Choose from electricity, water, internet, or gas.
- Set the location — Select your department, municipality, and neighborhood. Optionally share GPS coordinates for precise mapping.
- Add details — Describe what is happening (optional but helpful).
- Submit — Your report goes live immediately and counts as 1 upvote.
Community Features
- Upvote — Tap to confirm you are also experiencing the outage. Higher upvotes signal a wider-area problem.
- Comment — Share updates like "trucks from DISNORTE just arrived" or "water came back at 3 PM." Comments are limited to 500 characters.
- Resolve — Only the original reporter can mark an outage as resolved once service is restored.
48-Hour Window. The active outage list only shows reports from the last 48 hours. Older reports are automatically archived so the list stays fresh and relevant.
Filtering
You can filter outage reports by department and outage type to quickly find what matters to your area. Reports are sorted newest first.